Privacy policy

Welcome to the Lepma website (hereinafter referred to as the "Website"). We take your privacy very seriously and are committed to protecting your personal information. This privacy policy ("Policy") describes how we collect, use, share and protect your information. By using this website, you agree to the contents of this policy.

1. Information collection
Personal Information: When you register an account, place an order, subscribe to our newsletter, or contact us, we may collect the following personal information:
Name
Contact details (e.g. email address, phone number)
Shipping address
Payment Information
Non-personal information: We may also collect non-personal information about your device, browser type, IP address, access times and page view information to optimize our website and services.

2. Use of information
The information we collect will be used for the following purposes:
Order processing: including order confirmation, payment processing, shipping and after-sales service.
Customer Service: Respond to your inquiries, complaints and feedback, and provide technical support and customer service.
Marketing and Promotion: Send you promotional information, special offers and event notifications. You may choose to unsubscribe from these communications at any time.
Website Optimization: Analyze user behavior to improve our website design, functionality and content.
Legal Requirements: Comply with applicable laws and regulations to protect our rights, property and safety.

3. Information Sharing
Lepma will not sell, trade or rent your personal information to third parties, but we may share your information under the following circumstances:
Service Providers: Shared with third parties that provide services to us (such as logistics companies, payment processors) to fulfill your order and provide services.
Legal Requirements: Your information may be disclosed in order to protect our legitimate rights and interests or to respond to legal process where required or permitted by law.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the assets.

4. Information protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use, modification or disclosure. These measures include:
Data encryption: Your payment information is encrypted and transmitted through technologies such as SSL.
Access Control: Restrict access to your personal information to only those employees and service providers who need the information.
Security audits: Regularly review our security measures to ensure the security of information.

5. Your rights
In accordance with applicable laws and regulations, you have the following rights with respect to your personal information:

Right of Access: You can access and update your personal information at any time.
Right to erasure: In certain circumstances, you can ask us to delete your personal information.
Withdrawing consent: You can withdraw your consent to our collection and processing of your personal information at any time.
Right to object: You can object to our processing of your personal information based on our legitimate interests.
To exercise the above rights, please contact us through the following methods.

6. Children’s privacy
We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not provide us with any personal information. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

7. Policy updates
We may update this privacy policy from time to time. Any changes will be posted on this page and the revised policy will be effective immediately upon posting. Please review this policy regularly for the latest information.
Thank you for choosing Lepma and trusting us. We will continue to work hard to protect your privacy and provide you with excellent service.